Privacy Policy for Whatsbot.co.za
Introduction
Whatsbot.co.za (“we”, “us”, “our”) is committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.
1. Information We Collect
We collect the following types of personal data:
- Names
- Email addresses
- Phone numbers
- Chat histories
2. Methods of Data Collection
We collect personal data through:
- Website forms
- User registration processes
- Interactions via WhatsApp
3. Use of Collected Data
We use your personal data to:
- Provide and improve our services
- Enhance user experience
- Conduct marketing activities
4. Sharing of Personal Data
We share personal data with third parties for the purpose of automating our processes. These third parties are required to maintain the confidentiality and security of the data.
5. Data Protection Measures
We implement the following measures to protect your personal data:
- Encryption
- Access controls
- Secure storage
6. Data Retention
We retain personal data for a period of three months, after which it is deleted or anonymized.
7. Compliance with Laws
We strive to comply with the Protection of Personal Information Act (POPIA) and other relevant South African data protection regulations.
8. User Rights
You have the following rights regarding your personal data:
- Access: You can request access to your personal data.
- Correction: You can request corrections to any inaccurate or incomplete personal data.
- Deletion: You can request the deletion of your personal data.
- Objection: You can object to the processing of your personal data.
9. Contact Information
For any privacy-related inquiries or issues, you can contact us via the contact details provided on our website: Whatsbot.co.za.
10. Data Protection Officer
Our designated Data Protection Officer (DPO) is Jeremy Dixon. You can reach him at jeremy@zoodigital.co.za.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.